The big idea: your best new customers are the friends of your current
customers. bizluv gives the people who already love your business an easy way
to bring you new ones — and a thank-you for doing it.
How it works — three people, one offer
Every offer has two sides:
- You decide what a brand-new customer gets (their welcome — "free first
class," "half off a loaf of sourdough") and what your existing customer
earns for bringing them ("$10 gift card after your friend's first visit"). - Your existing customer scans the QR code on your placard and sends the
offer to a friend by text or email. - Their friend — your new customer — gets a personal link on their phone,
brings it in, and you redeem it on the spot. The friend gets the welcome,
your customer earns the reward.
Who scans the placard? (the #1 question)
Your existing customers scan it — not the new ones. Scanning doesn't
redeem anything; it starts the sharing. The new customer never touches your
placard — their friend sends them their own personal offer.
So put your placard wherever your current customers are: the checkout
counter, the front desk, your market table, next to the pickup orders or
have them scan the placard page from your phone while with them in person.
And "customer" is anyone who buys from you anywhere. If you sell at a
market, the people buying from your table are your customers too — a placard
there works because they may know someone who'd love the rest of what you do.
Create your first offer
- Sign in at bizluvapp.com.
- Go to Offers Dashboard and choose Create New Offer.
- Fill in the new customer side: what a first-timer gets, in words a
stranger would understand. (Some screens may call this person the
"referee" for now.) - Fill in the existing customer reward side: the reward they earn. Fill in
title and description — if the reward description is blank, your placard
won't read the way you expect. - Select the reward type and it's corresponding value.
- Upload an image to brand your reward to your business.
- Repeat these similar steps in the new customer reward section.
- Preview the placard, email, and text message content as you create the reward
and offer sides. - Save, then print your placard (4×6 by default; 5×7 available). The QR
code is generated for you automatically.
Two locations? Make two offers.
Each offer gets its own QR code and placard automatically, so you can thank
different groups differently:
- Market table: reward your product customers with something they already
buy — a gift card or a bakery discount. - At the gym: reward members with something gym-shaped — a class credit.
Separate offers also show you which location is bringing you new customers.
When a new customer walks in
Ask them to pull up the offer on their phone and tap redeem — you confirm
it by scanning from your phone while logged into the bizluvapp.com site, they
get their welcome, and their friend's reward is on its way. That's
it; no paperwork.
Stuck? Ask us — really.
You are one of our first businesses and your questions make bizluv better.
Reach us any time through the contact page — or call us directly;
you have our numbers.